Our work

Our work

A snapshot of problems, moves, and measurable deltas.

Selected engagements

Representative work — anonymized where required. Each card links outcomes to the moves that made them measurable, not vanity.

Case study cards

  • Pricing

    SaaS · 8 weeks

    Pricing ladder redesign

    Packaging
    NRR
    Trials

    Good-better-best aligned to usage; net revenue retention +6pts.

  • Deal desk

    Sales · 10 weeks

    Enterprise deal desk

    CPQ
    Guardrails
    CRM

    Approval matrix, discount guardrails, and CRM automation for large quotes.

  • Quality

    Services · 14 weeks

    Delivery quality system

    SOPs
    QA
    CSAT

    Checklists, QA sampling, and client scorecards — CSAT +12.

  • Board

    Leadership · 4 weeks

    Board narrative reset

    Narrative
    CFO
    Risk

    One storyline from pipeline to cash; prep time cut by half.

  • Vendors

    Procurement · 18 weeks

    Vendor consolidation

    RFP
    Pilots
    Savings

    RFP, pilots, and cutover for 4 overlapping tools — run-rate savings 14%.

  • Enablement

    Change · 9 weeks

    Field enablement rollout

    Training
    Playbooks
    Comms

    Playbooks, certification, and office hours for new packaging.

Aggregate deltas (sample programs)

  • −19%

    Avg. sales cycle

  • −11%

    Discount leakage plugged

  • −14%

    Vendor spend reduction

  • −50%

    Leadership prep hours

Client voices

  • “Pricing workshops surfaced three leaks we had normalized — win rate moved within a quarter.”

    Laura Nguyen

    COO · Kite Mobility

  • “Board prep went from frantic to boring-in-a-good-way — one storyline, fewer slides.”

    Thomas Berg

    CFO · Harbor Legal